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Somnoblue complies with the requirements set by the privacy legislation. That means, among other things, that:
Somnoblue acknowledges and complies with the individuals’ right to privacy regarding personal information. All personal information supplied by you through this website is used exclusively for the objectives described below.
Any personal information given or collected by connecting to the website will be processed by Somnoblue as data controller. Personal information will be processed by the Somnoblue staff deputed to handle the personal information collected in relation to your use of this Website (including, but not limited to):
Somnoblue may request its service providers to carry out some processing operations on its behalf and according to the instructions provided by Somnoblue. These providers will process personal information as data processors based on adequate contractual commitments, and they include, by way of illustration:
Somnoblue acquires personal information of users through the Websites. There are several procedures with which it is possible to obtain such information, such as for example:
Somnoblue processes different types of information on the user collected from different sources, such as:
Somnoblue may collect and process the following personal information of the user:
Information provided by the user when completing the order (e.g. name and surname; e-mail address; password; gender; country (nation); postal address and phone numbers for deliveries and contacts related mainly to the process of the order) and other information contained in any correspondence or requests sent by the user. We may also ask the user to provide some information if problems with our service on the Website are reported;
Information relating to the use of the Website by the user. For security purposes we process information on payment transactions that will be processed through our provider;
Navigation information. When the user uses the Website, we use some technologies that automatically collect certain items of information relating to the way in which the user uses our products and services, such as the IP address or other unique code of the device (computer, mobile or other devices) employed by the user to browse the Website, identification as registered user or not, technical information that may include the URL from where a user originates, browser information, language. This information helps us to continuously improve the browsing experience and the mechanisms of purchase of our products and services, and to monitor the correct operations of the Website. This information only includes statistical data relating to the actions performed by the user, and is not intended to be associated with the user’s identifying data.
When the users are requested to provide personal information Somnoblue will inform them what personal information is necessary for the registration and what is optional. Failure to provide some items of information may make it impossible to purchase the products (e.g. credit card or debit card information).
To improve browsing on the Somnoblue website, we use “cookies”.
If purchases are made using the website, credit card information and other financial information of a user can be processed and used by third parties who process the purchase and payment transactions on our behalf. Somnoblue may also gather additional information, such as postal code, mobile phone number and the log of the user’s transactions.
The information we collect, including personal information, are used for the following:
In addition, a user’s information may be shared with third parties for the following reasons:
This Website uses social media plug-in. When visiting the webpage the browsing data may be transferred directly to the social networks concerned, even without a user’s direct interaction. The user acknowledges and agrees that the operation of social networks’ plug-ins is managed directly by the company that manages the corresponding plug-in. When the users use the plug-ins available through the Website the User’s browser establishes a direct connection with the server of that social network, which sends the contents of the plug-in directly to the user’s browser.
To prevent those social network from collecting the personal information of the user, please check the relevant conditions on the social network website.
SECURITY AND PROTECTION OF INFORMATION
Somnoblue undertakes to protect users’ information. Somnoblue monitors the activity of the Website to avoid non-authorized circulation of credit card numbers or other personal information. Furthermore, a secure system for authorizing credit card payments and identifying fraudulent activities is used. Somnoblue uses a secure system to protect the confidentiality of your personal information.
Somnoblue undertakes to protect the information received from users. All personal information supplied is kept on secure servers and within its internal systems. Somnoblue uses adequate safety measures to protect information from non-authorized access or non-authorized changes, and from the circulation or distribution of data. To prevent non-authorized access, to maintain the accuracy of the data and guarantee the proper use of information, Somnoblue uses adequate physical, electronic and managerial procedures to safeguard and protect the information and data stored in our system.
Information on purchase transactions (e.g. credit card number) is handled securely through selected suppliers that guarantee that they have adopted the most adequate security measures. Although no computer system is completely secure, Somnoblue believes that the measures it has implemented reduce the possibility of security problems to an appropriate level for the type of data involved.
STORAGE AND DELETION OF INFORMATION
Somnoblue accesses, uses, processes, files and stores personal information collected only for the purposes described in this document and in accordance with the consent expressed by the user.
Specifically, Somnoblue keeps personal information consistent with:
Personal information is kept and deleted in accordance with Somnoblue security policy for the time necessary to achieve the purposes for which data were collected and further processed, including any retention period required under the applicable legislation (e.g. retention of accounting documentation).
A user may request the deletion of his/her data, if any; in such case, Somnoblue will satisfy the user’s request provided that, and to the extent, Somnoblue is not required under the applicable law to retain such personal information.
LINKS TO THIRD PARTY WEBSITES
2352 AZ Leiderdorp
+3171 - 2032143